Draft for review before go-live.

Privacy policy

Melbourne Safety Scaffolds Pty Ltd (ABN 14 690 646 372), 18 Argon Circuit, Clyde North VIC 3978 ("we") explains here how we handle the personal information you give us through this website.

What we collect

When you ask for a quote we collect your name, phone number, email address, company, the site suburb, job details, and any plans or photos you upload. We also record the date and time, the page you used, and your device's IP address, to protect the form from spam and to keep a record of any consent you give.

How we use it

• To prepare your quote and contact you about your job.
• To plan, install and remove scaffold or guardrail on your site.
• If you tick the box on the form, to send you occasional emails about availability and offers. Every email lets you unsubscribe, and we stop within 5 business days.

Who we share it with

We share your details only as needed to do the job: within the JAE Corp group of companies, with an estimator who prepares quotes for us, and with service providers who host our website, store our records and send our email. Confirm the list and whether any provider stores data outside Australia. We do not sell your information.

How long we keep it

Retention period for enquiries, uploads and consent records.

Access, correction and complaints

You can ask to see or correct the information we hold about you, or make a complaint, by emailing estimating@melbournesafetyscaffolds.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated date at go-live.